Privacy Policy

Be The Match BioTherapies® (“BioTherapies”), a subsidiary of the National Marrow Donor Program®/Be The Match® (“NMDP”), is committed to respecting your privacy. The BioTherapies Web site has been structured so you can visit the site without identifying yourself or revealing any personal information. If you choose to provide BioTherapies with personally identifiable information (any information by which you can be identified), you can be assured it will be used only to support your relationship with BioTherapies.

This statement regarding the privacy of the information you provide online covers six main areas:


We provide this Online Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the home page and from the bottom of every page on the Web site.

What We Collect

Web Statistics

As you browse through this Web site, BioTherapies collects some non-personally identifiable data, such as:

  • The type of browser used to access the site
  • The date and time of your visit
  • The pages you visited
  • The address of the website that referred you if you clicked a link to get to this Web site

BioTherapies collects this information for statistical purposes and for evaluating this Web site to make it more useful to visitors.

If you have signed up to receive information by email from BioTherapies, the email may contain a “click-through” URL. When you click one of these URLs, you pass through our Web server before arriving at the Web page that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our communications.

Personal Information

This Web site collects personally identifiable information only if you voluntarily submit it. The personal information collected on these pages is your name and contact information. In some cases, you may submit additional information as needed to complete your request.

We may also ask you to voluntarily provide us with information regarding your professional interests, demographics and contact preferences to tailor our subsequent communications with you and continuously improve our Web site and services.

If you no longer wish to receive email communications from BioTherapies, please email with the subject line “unsubscribe.”


We use persistent cookies. A cookie is a small text file containing no personally identifying information that is placed into the memory of your browser. If the lifetime of the cookie extends beyond the time you spend at the Web site, the file is saved for future reference and is a “persistent cookie.”

Persistent cookies allow us to include capabilities that provide a better user experience, make the Web site easier to navigate and allow us to gather accurate information about the site so we can determine:

  • How many visitors arrive
  • How many are new versus repeat visitors
  • How often a visitor has visited

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or indicate when a cookie is being sent.

How We Use Information

When you choose to submit personally identifiable information to BioTherapies, we use your information only for the purposes for which you submitted the information.

BioTherapies will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without letting you know beforehand and offering you the opportunity to withhold your consent for BioTherapies to use your information in this way.

Other Requests

When you submit other requests, such as materials requests, BioTherapies uses your name and contact information for the sole purpose of completing your request. If you request materials, your name and contact information are kept in a limited-access database and are not sold or given to any other organization outside of BioTherapies.

Who We Share Information With

BioTherapies will not sell, rent or lease your personally identifiable information to others.

Unless we have your permission or are required by law, any personal data you provide us online will be shared only with other NMDP entities and/or business partners who are acting on our behalf to complete the activities described above. Such NMDP entities and/or business partners, including those located in countries outside of the United States, are required by agreement to protect the privacy of your personally identifiable information as set out in this Online Privacy Statement.


BioTherapies is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes the use of SSL software, which encrypts the information you submit to keep it secure during transmission.


If you have comments or questions about our privacy policy, please send them to this e-mail address: